Archive for October, 2009
N-able Technologies® Announces Support for Microsoft® Windows® 7 and Windows Server 2008 R2
OTTAWA–(Marketwire – October 21, 2009) – Further distinguishing itself from its competitors,N-able Technologies®, the global leader in remote monitoring and management software for managed service providers (MSPs) and IT departments, today announced its new N-central® 7.0 technology offers full support for the highly anticipated Microsoft® Windows® 7 operating system and Windows Server 2008 R2.
Available worldwide in December 2009, N-able’s N-central 7.0 managed services software, which includes new enterprise-class endpoint security capabilities and an industry-first hybrid licensing model that features free licenses, is fully compatible with Microsoft’s new Windows 7 operating system. In addition, N-central 7.0 supports Windows Server 2008 R2, Windows Vista SP2, Windows Server 2008 SP2, Internet Explorer 8.0 and Firefox 3.5.
Rob Bissett, director of product management for N-able, says the interoperability of N-central 7.0 and Windows 7 is seamless and has been extremely well received by N-able partners currently running N-central 7.0 in a limited field trial production environment.
“We received great feedback about N-central 7.0 at our recent Partner Summit in Arizona and the fact that it is Windows 7 and Windows 2008 R2 ready is big news to our partners and prospects, especially those who are on the cutting edge of technology innovations and eager to migrate their own businesses — as well as their clients’ infrastructure — to Windows 7,” says Bissett.
David Geffeney, vice president of operations for The IT Utility Company, an N-able MSP partner that has been beta-testing N-central 7.0 for several weeks now, says he is very pleased with the new feature set and excited about the Windows 7 support.
“Clearly N-central 7.0′s compatibility with Windows 7 stands out immensely and is one of the primary reasons we see so much value in the new managed services toolset available from N-able,” says Geffeney, whose company is based in Irvine, California. “We’re very impressed with the overall simplicity, functionality and performance of N-central 7.0 and are eager to take it mainstream.”
For more information about N-able Technologies, visit www.n-able.com.
About N-able Technologies
N-able Technologies is the global leader in remote monitoring and management software for managed service providers and IT departments. N-able’s award-winning N-central platform and complementary toolsets, backed by best-in-class business and technical services, are proven to reduce IT support costs, improve network performance and increase productivity through the proactive monitoring, management and optimization of IP-enabled devices and IT infrastructure. N-able is 100% channel-friendly and maintains operations in North America, the U.K., the Netherlands and Australia. Start a free 30-day trial of N-central at www.n-able.com/trials.
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How many actual, ‘in the trenches€™ friends do you feel you have?
Many people concur on some characteristics of a great friend:
1. You are able to trust each other which means that you have no secrets and you honor your vows, you are continually candid.
2. You can rely on each other for help when you are in some form of trial but this might not necessarily comprise every manner of backing – e.g. financial
3. You may not meet each other often but when you do catch up it is just like the preceding time you met
4. First-rate friends seem to discern when you are anxious or not feeling well, and will take the initiative to inquire if there is a crisis, and will continue asking until they are satisfied you are okay.
Now we approach to the ‘crunch’ – what elevates a friend from being a good one to being a first class one?
The answer is one noteworthy and essential trait. It’s called “TOUGH LOVEâ€?.
This means loving enough to supply advice that may produce pain in the short term but will be helpful in the long term. Tough love is being ready to pronounce what a person NEEDS to hear rather than what they WANT to hear! This can mean admonishing a friend to modify a behaviour, approach, conviction or value that is harming them or making them unhappy.
This quality is also called empathy. This doesn’t mean gentleness or lovey dovey feelings. Compassion can be inflexible, virtually brutal when required. It comes from concern, but can be offensive, shocking you out of comfort zones when all other methods have failed.
Why is tough love so important? Because it puts others requirements ahead of self-interest. Instead of trying not to upset since we fear losing their friendship, we utter what they need to hear for their own benefit rather than staying silent. The worry of losing friends frequently stops us doing the moral thing as we are acting in selfishness.
The Right Way to Offer Caring Criticism
It’s crucial to follow specific ground rules when providing this kind of courageous criticism so your friend doesn’t feel judged. Great friends seem to realize this naturally:
Begin by saying something like ‘John, I have something important to say that may assist you. Are you interested to hear it? It is coming from my love for you as a very cherished friend and I know if I were you I would want to know. If I have my specifics incorrect I’ll apologise at once. But please pay attention to what I have to say before responding. OK?’
If they are amenable to the feedback, then away you go. But be sensible and follow this method in your reply:
1. State the exact issues that you think are causing problems
2. Note the harmful consequence on the friend’s life
3. Make recommendations to your friend on how the issue might be resolved.
For example
John, for a long time now, you have informed me you hate your job. You criticize your manager, or your tiresome work, but you don’t take accountability for making that choice or doing something about it.
This is making you unhappy, even despondent, and I dislike seeing you so miserable.
You have several talents and passions and successful work experiences that could unbolt other doors for you and make you a happier, more inventive person. You could start your own business, or find better employment by marketing yourself directly to a short list of favored employers. I’ll do everything I can to assist by referring you to people I know, or helping you launch your own business!
Would you feel comfortable providing this kind of advice to a friend? Would your friends give you this kind of advice? If so, you know these friends can make your life much more satisfying.
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